Cancelling an SAT Test Prep or Math Tutoring Session

Just as in the case with rescheduling an appointment, you’ll want to access your confirmation email from the scheduler to cancel the appointment. So, be sure to save your appointment confirmation emails for at least two weeks. This will make it much easier for you to cancel or reschedule a session.

On the email, you will see a button to cancel or reschedule the appointment.

cancelling a session
Cancel a session

You will want to click on the Change/Cancel Appointment button. It is toward the bottom of the email and is rather wide.

Onto the Acuity Scheduler

Next, you will be taken to the Acuity Scheduler. This might show up as a site different from the site. If it has your session on it, it is the Acuity Scheduler page dedicated to the site.

Once on the scheduler, you’ll see two buttons: one for cancel and another for reschedule. You will want to click on the Cancel button, just to the right of the appointment time.

So long as you cancel at least 4 hours prior to your scheduled appointment, you can cancel your session at no cost. It should be rather straightforward. However, your first time doing this might cause you anxiety. That’s normal. So long as you follow these directions you should be okay.

One cause for your anxiety might be slight differences in appearance between the images on this page and what you see on the Acuity site when rescheduling. This can be a result of Acuity updating their site, which they do often. Acuity only notifies site owners after their changes/improvements are made. So, if you notice a (slight) discrepancy, please do not be alarmed. It’s probably Acuity trying to make the process even easier for cancelling/rescheduling sessions.

Please feel free to contact me via the contact page at should you have further questions.


By Martin

Martin McSweeney is a National Merit Finalist, Pomona College Graduate, and member of MENSA. He has worked at the Center for Talented Youth (Loyola Marymount University campus); Upward Bound (Harvey Mudd campus); various test prep companies; and Whittier High School. Now, Martin helps students of all abilities improve their relationship with math.